APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Compliance
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    Welcoming Big Data Technology amidst Changes

    Darren Cockrel, CIO, Coyote Logistics

    Leveraging Compliance to Your Advantage

    Mark Bloom, Global CIO, Aegon

    Demystifying the Role of IT in Millennial Organizations

    Jeff Fithian, VP, Strategic Initiatives and CIO, Dynamic Materials Corporation

    Productivity and Security- Can you ever have both?

    Julie Cullivan, SVP, Business Operations & CIO, Fireeye

    Lessons Learned from a CIO

    John Miller, Vice President and CIO, American Textile Company

    New Hr Capabilities To Face Evolving Technologies

    Anti Deisnasari, Director Of Compliance, Seabank Indonesia

    Strengthening The Compliance Fortress In The Banking Sector

    Chuan Lim Ang, Managing Director And Sg Head Of Compliance, Cimb

    Navigating Legal Challenges By Adapting To Technological Shifts

    Valerie Feria Amante, Chief Legal, Ethics & Compliance Officer, Jollibee Group Of Companies

    right

    Compliance , Regulatory Affairs, Contract Management

    Charles Hammersla, Head Of Facilities Management – Nab, Cushman & Wakefield [Nyse: Cwk]

    Tweet
    content-image

    Charles Hammersla, Head Of Facilities Management – Nab, Cushman & Wakefield [Nyse: Cwk]

    The COVID-19 pandemic fundamentally shifted the way that we work. From a compliance and contract management perspective, this presented a number of challenges and risks that needed to be overcome, driven principally by a lack of trust in providers. My role is responsible for the management of the built environment for a provider who was deemed an essential service during the pandemic.

    Whilst I felt fortunate to be in a position to work from home throughout the lockdown experienced in my home city, my traditional method of engaging and overseeing contractors who were delivering work in this environment had to shift – almost overnight. Critically however we were able to develop a rhythm of technology use to provide requisite transparency of service delivery.

    When I refer to “traditional methods” I am referring to site visits, the use of paper log books, in person meetings and physical project reviews. As we come out of the pandemic, these methods still have a place in the way that we manage contractors; however I feel we have developed a deeper appreciation and understanding of the data generated by contract delivery. It is important not to lose this focus as we move into the future as it provides a range of benefits.

    With the development of 5G connectivity and more sophisticated collaboration tools, those employed to physically attend site to complete a task as contracted can now demonstrate delivery in real time, identify issues with photos to allow faster decision making. Digital twins provide immersive experiences for people to actually see what a place looks like in high resolution – without leaving their desk.

    From the perspective of the built environment, there are rafts of legislative and regulatory requirements which govern the way that property is to be maintained, mainly to ensure the safety of those who occupy and use those premises. Set up correctly, a contractor engaged to deliver services to maintain these elements of a building will do so in the correct manner, at the right time and effectively.

    In terms of a future state, I see automation of these activities seems to be the natural evolution of contract management. We have the ability now to provide remove verification of contract works delivered, enabling the generation of an electronic invoice for that work. An invoice could be sent through to be reviewed electronically, validating rates and charges, using machine learning to challenge or scrutinise variations in charges.

    Technology To Enable Best Practice Contract Management And Compliance In The Built Environment

    All of this activity will be underpinned by the blockchain, or NFTs to validate and sign off on authenticity – enabling payment. Any outliers would be sent to exceptions and reviewed. Automatic data analysis using algorithms to identify patterns in reactive activities will enable improvements to preventative activities – or even predictive activities.

    In addition to the activity being undertaken, automated collation of documents for regulatory authorities could be achieved, enabling electronic lodgement and validation. This kind of records management and sharing will provide transparency to regulators like never before – empowering them with the ability to see compliance across everything within their purview, enabling them to automate or streamline enforcement and audit activities. Resources dedicated to these activities could be reprioritised.

    With all of this activity undertaken, recorded and validated, we will have more time to dedicate to human interactions – improving customer service, freeing up time for more collaborative and value add activities, like virtual site tours using video conferencing technology. This reduction in physical visits or meetings will in turn have a positive effect on the planet from a sustainability perspective, given the reduced need for travel.

    Call me an idealist – but the future is bright, and it is closer than we know.

    tag

    Machine Learning

    Digital Twins

    Weekly Brief

    loading
    Top 10 Compliance Solutions Providers in APAC - 2025
    ON THE DECK

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    From Code To Impact: Leading Enterprise Ai With Purpose

    From Code To Impact: Leading Enterprise Ai With Purpose

    Jingting Cher, Deputy Director, Data Science, Sp Group
    Reimagining Pension Services Through Responsible Innovation

    Reimagining Pension Services Through Responsible Innovation

    Maz Mirza, Chief Digital Officer, KWAP Malaysia
    Maritime: Beyond Systems, Beyond Seas

    Maritime: Beyond Systems, Beyond Seas

    Ron Fong, Cio, Station Satcom
    Human-Centered Innovation in the GenAI Era

    Human-Centered Innovation in the GenAI Era

    CJ Meadows, Head of Innovation-Asia, Executive Education Designer, Professor & Head of Mbaconsulting, S P Jain School Of Global Management
    The Art and Science of Selling

    The Art and Science of Selling

    Scott White, Senior Manager Sales and Marketing Operations, Airbus
    Responsible Data Leadership in an AI-Driven World

    Responsible Data Leadership in an AI-Driven World

    Gemma Dias, Head of Data Governance, Tyro Payments
    Driving Guest-Centric IT Innovation in Integrated Resorts

    Driving Guest-Centric IT Innovation in Integrated Resorts

    Ching Yip, Vice President of Information Technology, Hoiana Resort & Golf
    Microsoft-Covering People 360 Degrees...

    Microsoft-Covering People 360 Degrees...

    Khalid Nizami , Heads The Digital Transformation Center Of Excellence For Asia Pacific, Ecolab
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://compliance.apacciooutlook.com/cxoinsights/compliance-regulatory-affairs-contract-management-nwid-9116.html